Turing Test Results: Questionable.

• Adriana: Thank you for contacting Time Warner Cable. At the end of our chat you will be given the option of taking a brief survey. My name is Adriana G. Please give me a moment while I access your account.
• Amber: ok
• Adriana: It is my understanding you would like to add Turbo Powerboost.
• Amber: Yes, but when I tried to add the service from my Account Panel, it indicated I would need to set up an appointment. Can you turn this service on remotely without needing someone to come out here physically?
• Adriana: I will be happy to assist you.
• Adriana: May I have your account number please?
• Amber: Shouldn't you have my account number, what with all the other information I gave you to initiate this chat session?
• Amber: /me sighs and digs for a bill
• Amber: I don't actually have one handy
• Adriana: Unfortunately, I do not have the account number.
• Adriana: I am able to add RR Turbo to your account from here.
• Amber: Because I did not have a paper bill nearby, I tried to execute this request online via chat so that needing an account number would not be necessary as I was logged in and authenticated to my account.
• Amber: <account number redacted>
• Adriana: Thank you for the information.
• Adriana: Do you want to add it?
• Amber: Yes please
• Amber: How soon does it go into effect?
• Amber: For what it's worth, the mbps rates that i'm seeing on my account are less than half the top speed I signed up for, so I'm augmenting with powerboost in hopes I'll hit somewhere near the speed I my basic service advertised.
• Adriana: It takes 24 hours.
• Amber: Ok, 24 hours is fine. Thank you.
• Adriana: You are welcome.
• Adriana: I have added it.
• Amber: Thank you.
• Adriana: You are welcome.
• Amber: Thank you.
• Adriana: You are welcome.
• Amber: Thank you.
• Adriana: You are welcome.
• Amber: Is there anything else you need from me?
• Adriana: Is there anything else I can help you with?
• Amber: Do you remember the name of the early chatbot that was fun to play with for a few minutes, but ultimately a terrible proxy for human conversation?
• Adriana: Excuse me but I do not understand you?
• Amber: Oh right... Eliza. Thanks a lot Adriana. Have a good night.
• Adriana: Same to you, thank you.
• Adriana: It has been my pleasure to assist you today!
• Adriana: Again, my name is Adriana G. Thank you for chatting with Time Warner Cable. We value you as a customer and we are here to assist you 24 hours a day , 7 days a week. If you would like to take brief survey please click on end session and the survey will load.
• Adriana: Analyst has closed chat and left the room